We are working hard to continue to provide a service to all our farmers. We have made some changes to our normal operations while we all work together to reduce the spread of covid-19. We recognise that this is a time of year when every farm worker is particularly critical so would encourage you to follow our protocols and government advice to keep yourselves and your colleagues safe and healthy. We are currently working with reduced staffing levels due to the government lockdown, so we appreciate your patience and understanding during this period. This advice may be subject to change as the Covid-19 picture evolves.
Please phone in the first instance for veterinary advice rather than popping in to discuss face to face. If the enquiry is urgent then please advise reception so that they can red flag your request.
A vet will return your call to discuss and will either arrange for medication to be dispensed if suitable or arrange an examination.
Collecting medication and essential supplies
- Please phone to order any medication or essential supplies. Please try to give 48 hours’ notice to allow our vets to dispense the medication. If the request is urgent, please advise reception of this.
- Our vets will dispense the medication or phone you to discuss alternatives. Please note that there may be some disruption to our supply chains, but we are working hard to ensure that we have suitable products for your needs.
- A member of the team will phone you to advise you when the medication may be collected.
- Please alert us of your arrival either by phone or honking your horn but stay in your car and someone will bring your order to you.
Emergency visits to the practice (e.g. sheep caesareans)
- Always contact the surgery before heading off to ensure that we are prepared to meet you.
- Please use hand gel on entry and exit to the building
- Please do not attend if you have any symptoms of being unwell, please send an alternate person.
- Please inform the team if anyone on the farm has symptoms and we will advise you of our biosecurity measures before you arrive.
- Gloves and masks will be worn by our vets during visits to help protect biosecurity
- Please aim to maintain a social distance of 2 meters where practically possible
- Please let us know beforehand if anyone on farm is self-isolating or has symptoms.
- Urgent visits will be prioritised but at present where staffing allows routine visits will continue for production animals only.
The Scottish government is currently advising that statutory testing should continue at present including TB testing, BVD annual herd screening, anthrax enquiries and brucellosis (abortion) reports.
Looking after each other during isolation
Please look after yourselves. Please look out for your neighbours and let us know if you require any practical help. We know you are some of the most resilient members of our community, but you and your staff can also be vulnerable to the effects of isolation, especially at this very busy time of year. If you are worried about the mental health of your colleagues or friends, there are a number of useful organisations who can offer help, including:
The Royal Agricultural Benevolent Institution – https://rsabi.org.uk Tel: 0808 281 9490