Hawick Vets COVID-19 Update 1st July

We can now offer additional services for our patients, while still adhering to COVID-19 social distancing rules. Any additional services we can offer will depend on a risk assessment which considers the safety of our clients and teams along with the welfare of your pet.

As a practice, we have been preparing for how we will work in the ‘new normal’. We will be providing the same high-quality services, with the same friendly, caring people; just delivered in a slightly different way.

We are working in smaller teams to reduce the spread of COVID-19 and therefore lead times for appointments may be a little longer than usual. Please bear with us at this time – we will do our best to make your appointment as smooth as possible.

Guidance for attending your appointment:

To keep everyone safe, a small number of clients may be able to come into the practice (one client per pet). When you book an appointment, we will confirm the arrangement for when you arrive and will advise on how we’re maintaining social distancing.  This will include measures such as:

  • On arrival, waiting in the car park – we will come out to greet you.
  • Remaining 2m apart
  • Asking that all clients wear face coverings
  • Asking that all clients use hand sanitiser when entering and leaving the Practice
  • Screens will be positioned at our reception desks and our teams will be wearing masks and visors

We will also be taking payment via remote payment links or over the phone.

We have made these changes as the health and wellbeing of our patients, clients and staff is our number-one priority.

Thank you for your continued understanding during this time. We remain committed to delivering the best care for your pet and if you have any questions, please do not hesitate to get in touch.

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hawick coronavirus update

Hawick Vets COVID-19 Update

At Hawick vets, the health, safety and wellbeing of our patients, our staff and our community is our number-one priority.

We remain committed to delivering exceptional care to your pet, while doing our part to reduce the spread of respiratory illness (in particular, COVID-19 coronavirus), including careful monitoring of the health and wellbeing of our staff.

Over the past few weeks, we have taken a series of precautionary steps at our practices in response to this outbreak, including increased cleaning, disinfection and access to hand sanitiser for our staff and clients.

Doing our part to keep pets, clients and our staff healthy during COVID-19 (coronavirus)

In addition to the steps we’re taking as a practice to protect everyone who works in and visits our practice, we kindly ask that you take the following precautions:

  • If you’ve been exposed to COVID-19, had close contact with someone who has, or you’re experiencing symptoms (new persistent cough and/or fever), and your pet needs veterinary care, please call us. We will be able to advise you on how your pets can receive the care they need.
  • If you have been self-isolated with COVID-19 and have recently visited one of our practices, please let us know as soon as possible. This is so we can implement measures to protect our staff and other clients, some of whom are elderly or could be more susceptible to illness.
  • If your pet requires urgent veterinary attention, please call us.  We will be able to advise you on how your pets can still receive the care they need.
  • When you arrive, please call our reception team and they will advise when you can enter the practice. If you are told to wait, if you can please wait outside the practice or in your car and the reception team will call you as soon as you can enter.
  • Only 1 client should enter the practice whenever possible.
  • Please limit your time in the waiting area, and maintain at least 6 feet / 2 metres of space between you and other pet owners in common spaces.
  • When possible, schedule appointments in advance to not only reduce your wait time but also enable us to better prepare for your pet’s health needs prior to their arrival.
  • If your pet is hospitalised at our facility, we are asking clients to avoid visiting their pet.
  • If you need to change any appointments because you are in isolation, please call us and we will rearrange these for you.
  • We are following the government’s most recent advice regarding the measures we need to take to help control the spread of COVID-19. There’s provision at all of our practices for you to wash your hands when you arrive and before you leave.

Please contact us if you’d like further advice about caring for your pet over the coming months

LINNAEUS – Practice Corona Poster

Be prepared to help pets de-stress, urge hawick vets

Help is at hand, though, as the nursing team at Hawick Vets is running a “Comfort your Pet” campaign which is aimed at raising awareness of the challenges of the upcoming party season, while also providing advice, guidance and offers on treatment.

The nurses at Hawick Vets, explained: “This is the most challenging time of year for pet owners as there are so many potential triggers of stress in animals coming up over the next few months.

“There are the bangs of fireworks, the noisy and hectic festive season – including unfamiliar faces and smells – and, of course, there’s the possibility of autumn thunderstorms and the earlier dark evenings.

“All of these can cause stress in our pets and while some owners will seek guidance and advice, we also know there are many others who just suffer through this period with their pets not knowing that help is available.

“The aim of our campaign is to raise awareness of the potential problems ahead, promote the numerous precautions and highlight the effective treatments which are available in a bid to ensure people are well informed and well prepared to cope with any potential problems.

“We’ll be handing out leaflets full of advice and guidance and offers on stress relieving treatments such as Feliway and Adaptil diffusers and collars, which help comfort pets and keep them calm.”

The comprehensive measures are all part of the far-reaching, proactive campaign by Hawick Vets which begins on Monday, September 30 and runs all the way through to Sunday, January 5, 2020.

Are you planning to travel with your pet in 2019?

At present (November 2018) we do not know how Brexit will affect the Pet Passport Scheme. However, if you are planning to travel with your pet after March 2019 the advice below would ensure that you were still able to travel even if there is a ‘no deal Brexit’.  The situation is still evolving so if you have plans to travel with your pet please ensure you start to make plans at least four months prior to travelling.

In the event of a ‘no deal Brexit’, pets may require a rabies blood titre test at least 30 days after a rabies vaccination.  There may then be a 3 month wait period between the blood test and permit to travel.

There is a significant possibility that animals may fail the rabies blood titre test, particularly if they’ve only ever had one rabies vaccination. Therefore, we advise re-vaccination prior to scheduling a blood test if your pet has only had one vaccination or if it was more than 3 months ago.  Even if your pet has had multiple rabies vaccinations, you may still choose to revaccinate prior to testing to increase the likelihood of passing the blood titre test.  Failing the blood test requires repeat vaccination and then another blood test after 30days.

Please check the link below for updates and further information:

https://www.gov.uk/goverment/publications/taking-your-pet-abroad-if-theres-no-brexit-deal/